Documenting Human Rights Violations in Challenging Environments

If you have a Twitter account, here are some guidelines for collecting information through tweets:

Ask

Occasionally ask questions to your Twitter followers. It encourages participation from followers and can often get you information you need. Keep these questions relevant to your followers, allow them to discuss their responses, and acknowledge people if they respond. If possible, explain why you’re asking the questions and what you’re going to do based on their answers – if users know their actions will have an impact, they will be more likely to answer.

Search

Whether you have a twitter account or not, you can also use Twitter to SEARCH topics, organizations/companies, data, people, and opinions. For example, you can use publicly accessible data – including other users’ tweets – to find out about users’ interests, affiliations, and opinions. Searching Twitter can also help you find people who might be interested in the issues you are documenting while alerting you to users who might have biases that would inform their responses.